Jana is currently our Insurance and Billing Specialist. She is an expert at navigating the increasingly complex world of insurance and patient benefits. Each day, she takes the time to ensure that our patients’ claims are billed properly, and that our patients are getting the most benefit out of their insurance plans. Of all the team members, Jana has been with Insight Eyecare the longest, having helped the Heetlands open Insight’s doors for the first time in the summer of 2008. Jana has 15 years of optical experience and a vast knowledge of the entire optometric practice. When she’s not working (which occasionally happens), she enjoys spending time with her husband and 2 kids, traveling, camping, and watching football
Patty- Front Desk/Insurance Specialist
Patty joins Insight Eyecare and Eyewear with more than 15 years’ experience in the optical field. She also spent some time in the ophthalmology field. Patty is our front desk/insurance specialist. She enjoys getting to know our patients. Meeting their needs and making them feel comfortable while in the office.
When not manning the front desk, Patty enjoys reading, music, concerts and riding on the back of her boyfriend’s Harley. With a helmet of course! She has a daughter and 2 grand dogs and 2 of her own dogs who she loves to spend time with. Stop by and have Patty make you some coffee before your appointment!
Karina- Optometric Technician
Karina is currently our Optometric Technician at Insight Eyecare and Eyewear. She is an undergraduate student at Arizona State University pursuing a bachelor’s degree in Community Health. Go Sun Devils! She has a passion for helping others. In her short time here, she has learned so much about the optometry field and looks forward to gaining more knowledge and experience. She hopes to gain knowledge about the medical field that can help her with her future career plans. She is always smiling and does her best to make sure our patients experience a welcoming and caring environment. Outside of work, Karina enjoys dancing, traveling and spending time with her family.